Privacy policy
Protecting your data matters to us. In accordance with Art. 13 GDPR, we inform you here about which data is processed when you visit this website. As of: 10 November 2026. This is a translation for convenience; only the German version is legally binding.
1. Controller
Rail-Infratec GmbH
Großmarktstraße 8a, 8020 Graz, Austria
Email: office (at) rail-infratec.com
We have not appointed a data protection officer, as there is no legal obligation to do so. Please send any data protection enquiries to the email address above.
2. No cookies, no analytics
This website sets no cookies and uses no tools for audience measurement, advertising or tracking.
3. Visiting the website (server logs)
When you visit this website, our hosting provider processes technically necessary data transmitted by your browser: IP address, date and time, page requested, amount of data transferred, referrer URL, and browser and operating system. This data is required to deliver the website and to ensure its security and stability.
The legal basis is our legitimate interest in the secure and reliable operation of the website (Art. 6(1)(f) GDPR). The logs are deleted after 14 days at the latest, unless they are needed to investigate a security incident.
Hosting provider: IT-SWAT, Stiegstraße 9, 6830 Rankweil, Austria. The server is located in a data centre of Hetzner Online GmbH in Germany (sub-processor); no data is transferred to countries outside the EU. A data processing agreement pursuant to Art. 28 GDPR is in place with the provider.
4. Contact by email
If you contact us by email, we process the information in your message – usually your name, email address and the content of your enquiry, plus any further details you choose to give, such as company or phone number – to handle and answer your enquiry. This website itself has no contact form and stores no input; the “Copy address” button only places the email address in your device’s clipboard.
Our mailboxes are operated on Microsoft 365 (Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland). A data processing agreement pursuant to Art. 28 GDPR is in place with Microsoft.
The legal basis is the performance of pre-contractual measures or of a contract (Art. 6(1)(b) GDPR) and otherwise our legitimate interest in answering enquiries (Art. 6(1)(f) GDPR).
We keep your enquiry for as long as needed to handle it and delete it afterwards, unless statutory retention obligations apply – for example if the enquiry leads to an order (seven-year retention under Austrian commercial and tax law).
5. Signing in to the RIT portal
For access to the RIT portal (app.rail-infratec.com), we process your email address as your user ID, your password and the assignment to your monitoring projects. We need this data to give you the contractually agreed access to your measurement data and to prevent unauthorised access. Passwords are only ever stored encrypted.
The legal basis is the performance of the contract (Art. 6(1)(b) GDPR). The access data is deleted as soon as access ends, unless statutory retention obligations apply.
6. Map (OpenStreetMap)
The contact page includes a map from OpenStreetMap. The provider is the OpenStreetMap Foundation, St John’s Innovation Centre, Cowley Road, Cambridge, CB4 0WS, United Kingdom. When you open the contact page, your browser loads the map directly from the OpenStreetMap Foundation’s servers, which transmits your IP address to them.
The legal basis is our legitimate interest in making our location easy to find (Art. 6(1)(f) GDPR). The European Commission has issued an adequacy decision for the United Kingdom. More information: OpenStreetMap Foundation privacy policy.
7. Fonts
The fonts and images used on this website are loaded from our own server; no data is transmitted to third parties for this.
8. Links to other websites
This website contains simple links to third-party websites, such as the Austrian Federal Legal Information System or OpenStreetMap. Only when you click such a link are you taken to the provider’s website, which is then responsible for data processing.
9. Your rights
You have the right of access, rectification, erasure and restriction of processing of your data, the right to data portability and the right to object to processing based on our legitimate interest. Please contact us at the email address above.
If you believe that the processing of your data violates data protection law, you can lodge a complaint with the supervisory authority. In Austria this is the Austrian Data Protection Authority (Datenschutzbehörde), Barichgasse 40–42, 1030 Vienna, www.dsb.gv.at.